# Refund and Returns Policy

**Effective Date:** [4/27/2025]

## Overview
At 33clubstores.com, we specialize in women’s footwear and accessories.
Customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

## Return Eligibility
– Returns are accepted within **14 days** of the purchase date.
– Items must be unused, in the same condition that you received them, and in the original packaging.
– Proof of purchase (receipt or order confirmation) is required.

## Non-Returnable Items
– Items that have been worn, damaged, or altered after delivery cannot be returned.
– Clearance or final sale items are non-refundable.

## Refunds
– Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
– If approved, a refund will be processed to your original method of payment within [7-14] business days.

## Exchange Policy
– We only replace items if they are defective or damaged.
– If you need to exchange an item, please contact us first via email or phone.

## Return Process
1. Contact us at **info@33clubstores.com** or call **0554353928** / **01159365982** to initiate the return.
2. Carefully pack the item(s) in the original packaging.
3. Send the product to the address provided during the return authorization.

## Shipping Costs
– Shipping costs for returning an item are the responsibility of the customer unless the return is due to an error on our part.

## Contact Us
For any questions about our Refund and Returns Policy:
– Email: **info@33clubstores.com**
– Phone: **0554353928** / **01159365982**

Thank you for shopping at 33clubstores.com!